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11 Common Issues Tenants Face and How to Fix Them

11 Common Issues Tenants Face and How to Fix Them


When it comes to renting, landlords often have the upper hand with tenants.  Most rental property owners are good people. Some have made too many poor choices in renters, they are now cynical and have a hard time seeing tenants differently. As a result, they may not even follow their own landlord guidelines and make an O.K. rental unit a horrible place to live.


As a tenant, take those sour grapes and turn it into something worth drinking. We’ll start at the top with the hardest issues to fix.

Finding a rental property in the ideal location for you

When you start looking for a place to rent there are certain things you like to keep in mind, how close to work or school is it? Am I close to amenities like a grocery store or gas station? The problem with rentals is they aren’t always close to anything. They may be in a very nice neighborhood but it takes an extra 15 minutes to reach an interstate or loop. They may be in a very rough neighborhood and you don’t necessarily feel safe walking around at night. You’ll need to make a list of the absolute must haves in your rental before starting to look. It will help you weed out properties even before you set-up a showing.


High rental amounts

Unfortunately for tenants, the housing market is in a trend of increasing rents. The supply is low and the demand it high. This creates competition for rental units and as a result, landlords can ask more than they may have previously asked for in the past. The other driver for the rental amount is location and type of building.

  • Are you looking for a single-family home? You’re going to pay more to have the privacy and peace of mind.
  • Are you looking at a unit in a newer building? You’re going to pay more for that new carpet smell. Take a hard look at your budget and what you are willing to give up.
  • Do you really need your own yard? If not then a home may not be as important and a duplex or apartment unit would be fine.


If new carpet isn’t a necessity, finding something older will be easier on your checkbook.



High security deposits

In Wisconsin, there are no state laws as to how much of a security deposit a property owner can require. Tenant’s need to decided if they are willing to part with another month’s rent or possibly a year’s rent in advance to live in the property.


Incomplete return of security deposits

There are laws in Wisconsin to regulate what a landlord or property management company can and can’t keep from a security deposit when a tenant moves out.


According to The Wisconsin Way property owners can only keep deposits used for repair or replacement due to:

  • Tenant damage, waste or neglect of the premises;
  • Nonpayment of rent;
  • Non-payment of actual amounts the tenant owes the landlord for utility services provided by the landlord, and;
  • Nonpayment of government utility charges or mobile home parking fees.
  • There can be a “Nonstandard Rental Provision,” to permit the landlord to withhold the security deposit for other reasons than those listed but it can’t be for any costs related to “normal wear and tear.”


Repair requests go unanswered

The good news is you’ve found a place to call home. Unfortunately, there are some repairs needed and you’re not sure what to do about it. There is a process you can go through.  First, call and ask. If the repair was not something either of you agreed to or brought up before you moved into the unit, you’ll need to ask the landlord to fix it. If the first call doesn’t work, ask for a meeting and get the repair request and specific time frame in writing.  Worse case, you can bring your paperwork to the housing department to force the landlord to complete the repair.


Now that we’ve covered the issues that cause the most amount of stress and anxiety for tenants, let’s tackle some of the personal preference issues.



Bland color scheme—If it’s not white, it’s beige, what can you do?

You can always ask if you can paint. Some landlords will let you, but you may also have to paint it back before you move out. If painting and re-painting is out of the question, start by adding colorful accessories. Personalize your space with items you like. Pictures, pillows, blankets, baskets filled with colorful items will make the space feel more like you and less like a blank slate.


Small, uninspiring kitchens—add some helpful, colorful, items.

Rental units don’t always have more than a galley kitchen. Small and functional but not necessarily easy to use. Invest in economical items like over and under the counter storage units for cooking utensils. Utilize all the space you can above the cabinets by adding your own storage containers.  Again you can add pictures, towels, and containers in bright colors to liven up the space.


Tiny, uninviting bathrooms—create your own space

Bathrooms in rental units can be small and crowded. The only way two people can fit into some of the spaces is if one is standing in the shower. Make the space look larger by adding a couple mirrors to create the illusion of space. They will also reflect more light in the space keeping the gloomy feeling away. Brightly colored and patterned towels, shower curtain and bath soap can have your tiny bathroom feeling like a spa.


Lack of storage inside—space saving organizers can make your life easier

There is no lack of different types of containers and organization units on the market to help make your life easier. Investing a couple dollars into free standing wardrobes, book shelves, shoe and coat racks can have all of your items neatly tucked away. This gives you your closet space for outside clothes, appliance storage and hard to hide items. There are always hidden places under beds, couches and chairs to store bins if you need to. You can also buy furniture with extra storage options like hallow trunks that can be a coffee table and storage. Ottomans, and tables with lots of space and drawers can eliminate items that just get strewn around like blankets and magazines.


Lack of yard outside—unless you have children or a pet, consider the necessity of more than a place to put a small grill or a couple of chairs.

Not all rental properties, like apartment buildings, have yards. You may share a common courtyard or green space but is it necessary. If this a problem, you can walk your dog down the street to take care of their bathroom needs. A park within driving distance can be a nice stop to bring your kids a couple times a week when the weather is nice. When it’s not they might be able to play in the common area.


If you are working with a property management company and have a concern about a rental property you are considering renting or currently renting, be sure to speak up. Property managers don’t know there is a problem if you don’t bring it to their attention. Most management companies can address any concern you have.  Day Property Management is available 24/7 for major issues by calling 920-968-0626.  Tenants can also visit their renters’ portal and send a message to the management company.

6 Landlord and Tenant Responsibilities During Winter Months in Wisconsin

6 Landlord and Tenant Responsibilities During Winter Months in Wisconsin


Brrrr…. Winter is upon us in full force.  While the weather isn’t horrible in Appleton, we have seen sleet, ice, snow and slush in an ongoing cycle.

Winter brings challenges to a rental relationship between landlords and tenants. Most of the problems arise from rental lease agreements being unclear about who is responsible for what during the winter and the rights of both landlords and tenants.

There are 6 main questions tenants have about renting during winter months in Wisconsin.

  1. Who is responsible for snow removal?

Generally, your lease should tell you if you are responsible for mowing the lawn, shoveling the snow, general and safe maintenance of outside walkways and parking spaces. However, if it’s not written in and you haven’t made any verbal agreements with your landlord, check in with them to be sure. You don’t want to pay extra city fines for not shoveling the sidewalk or driveway if it was your responsibility.

Most apartment buildings have a crew come through to clear parking lots and sidewalks but again this isn’t a given. If you are unclear, make a call to your property management company or landlord.


  1. What happens if I fall on the ice outside my building?

Leases should address who is responsible to keep the walkways and driveways clear.  If there is language about havi“exclusive possession” of the yard, the tenant is responsible for the walkways and driveways. This means if a tenant slips and falls on ice, they were responsible for clearing, any injury remediation is on them.

If it was the landlords responsibility, the tenant can write them a letter, informing the landlord of the issue and they should take care of removing the ice. Many landlords provide ice melt for the tenant to use as they need to during the winter and are not aware when ice builds up.  A friendly phone call to the landlord or property management company can have tenant’s sidewalks clear again.

If tenants are still experiencing problems after informing the property owner, they can call the authorities and have them address the landlord.

On the other hand, if snow removal and clear sidewalks and driveways are in the lease and the tenant is responsible but not taking care of it; landlords can evict with proper notices.


  1. What happen if I can’t pay the heating bill and the utility company turns off the heat?

If the lease states, tenants pay the heating costs and they are unable to do so, they will also be responsible for any repair issues that may arise. One example is if pipes freeze due to having the heat turned off the tenant will have to pay to have them thawed or replaced if pipes rupture.

If a tenant knows they will be unable to pay for heating costs, they should contact their landlord or property management company. There are budget programs and assistance tenants can use to help them with winter heating costs.


  1. Can I move during the winter?

If your lease expires during the winter months and you want to move, you are free to do so.  If you wish to stay on month-to-month until the weather is nice and it will be a more pleasant moving experience, most leases allow for the extended time.

However, you must then follow the month-to-month requirements on moving out by giving the correct notice.  Read your lease carefully if you are planning on making any changes to your lease dates.


  1. Can a landlord evict me during the winter?

The short answer is yes. A landlord can evict you at any time for lease violations as long as they follow the proper notice guidelines.  However, most landlords do not like having a vacant unit in the winter and may have clauses in the lease stating they will not evict due to certain terms.  Read your lease carefully and be a responsible tenant.


  1. What are the landlord’s responsibilities for keeping the heat on during the winter?

If property owners pay for the heating costs in a rental unit, the heat must maintain at least 67°F.  According to Wisconsin Law the statue says it’s the landlord’s duty to maintain and repair “all equipment under the landlord’s control necessary to supply services that the landlord has expressly or impliedly agreed to furnish to the tenant, such as heat…,”. You can access the full statue here.

This means landlords must repair or replace heating systems so they work properly to maintain 67°F.   If tenants notice their temperature falling below the maintenance temp, a friendly phone call or letter to the landlord or management company should have this taken care of.

Your lease agreement should have all of these questions answered for you. You may have also signed a Nonstandard Rental Agreement when you signed the lease.  If you signed the Nonstandard Rental Agreement, you signed a contract and it holds legally like the Residential Lease Agreement signature binds legally.  Review both to understand and clarify which responsibilities are yours and which are the landlords.

If you have questions about any of your responsibilities, contact your landlord or property management company such as Day Property Management.  They can tell you what your lease says and who is responsible for winter maintenance.

4 Ways To Fill Winter Vacancies

 4 Ways to fill Winter Vacancies

(What to do with down time)


In the rental business, vacancies are your “out of order” sign.

If you have a vacant unit, as a property owner, you:

  • Make no money
  • Are unable to pay bills
  • Are unable to make repairs

Vacancies are the kiss of death for rentals.  Having a vacancy in the winter is a double loss.  You do not bring in rental payments and your expenses are higher due to keeping a vacant unit warm and time spent to make frequent visits.

While the unit is vacant make sure to do the following maintenance items to keep it in rentable condition and not worry about unnecessary repairs.

First, make sure the heat is set to 60°F.  This will keep the unit warm enough to stop the water pipes from freezing.

Second, if you don’t think you will fill the unit, turn the water off and drain the faucets and toilets.  This will again prevent freezing and prevent flooding if there is a leak with no one to see it.

Third, you’ll want to make regular visits to your empty units.  Visit at least once a week to make sure there are no plumbing, electrical or infestation issues.  Empty units are havens during the winter for mice and other critters looking for a warm place to stay.

Lastly, you’ll be responsible for the snow removal while you have a vacant unit.  Have the shovels and salt ready to keep your sidewalks clear.

What are some ways you can fill those winter vacancies fast?

You may want to take any applicant you get to have someone living in your vacant units.  However, this is unadvisable.  Much like any other time of the year, bending your rental criteria and hastily accepting an unqualified tenant will cost you more money in the end.  Your quick judgment could lead to eviction and cost more time and money.  Don’t do it.


Here are the 4 tips you should use to fill those empty units fast!


  • Lower the price—You don’t want it sitting empty and a qualified tenant will appreciate the lower rental payments. This way you are not compromising your qualifications, but accepting less in rent.


  • Vary lease terms—You don’t want to repeat winter vacancies year after year. Consider going to a 16 month or 18 month lease term. Giving you a possible turnover in the summer or fall, both easier seasons to find tenants.  You could also shorten your lease to a 6-8 month term giving you the same results of a summer turnover or yearly lease extension.


  • Focus on January— If you have some down time, do some extra repairs and replacements you may have been putting off and focus on having the unit available January 1st. From Thanksgiving to Christmas, people are not focusing on moving, even if they have to. The holidays have people overspending and not planning ahead. Waiting until January 1st may have new prospects looking for housing.  By keeping up on those repairs will allow you to raise your rents to qualified tenants.


  • Offer a bonus gift— If you are advertising during the holidays you could offer to give them a free month by signing a longer lease or a gift of a free TV or cable/internet for a specific period of time with a year lease. As we said the holidays often have people a little over extended, they may be able to afford rent normally but any little bit helps with other expenses. Giving back $200, may be half your rent but is less expensive than another vacant month and appreciated by tenants.


As a landlord, you can look at how your rentals are doing overall and change up the lease terms to work best for you. You have the right to add clauses about moving during the winter months. Consult your lawyer to make sure your contract will stand up to an eviction if necessary.

If you are working with a property management company, like Day Property Management,, they will have insights as to what is working in your local community to keep tenants happy and attracting new tenants. Contact us today to see how we can help you fill your vacancies. Call 920-968-0626 or fill out our contact form.

4 Steps to Preventing Eviction Nightmares

4 Steps to Preventing Eviction Nightmares


When you purchase your first rental property and start meeting with potential tenants, you have stars in your eyes.  You greet everyone like they are your friend and speak to everyone with kindness and respect.  Even people who may scare you a bit.  After all everyone needs to live somewhere, why not your rental…right?

It may take months and if you are lucky years, but sooner or later, if you self-manage, you will have to deal with bad tenants.  Tenants you are constantly chasing for their rent payment.  Tenants who let their kids color with permanent marker all over your freshly painted walls.  Tenants who let their pets use your brand-new carpet as their backyard.

Your best intentions change. Your ideas of helping your community with safe, clean, and functioning rental property gets set aside when you see your property turn over and you have walls with more holes in them than unharmed walls.


These 4 steps can keep bad tenants away from your rentals.


  1. Have a multi-step screening process. Qualify your potential tenant every step of the way.


Did they arrive on time for the showing?

Did they act appropriately as you walked through the unit?

Were they prepared with an application fee?


Scrutinize their application.  You can do this with a variety of different checks and balances.

Yes, they take time but when you are rehabbing a unit due to evicting a bad tenant you’ll wish you spent an extra hour on your screening process.

Write out your criteria and stick to it, no matter what story your applicant gives you.

  • Run a background check—if they have an eviction from other properties, you may want to pass on them as well. Any criminal history can cause problems for other tenants, neighbors, or yourself if the police are contacting you regularly.
  • Run a credit check—if they have a history of late payments or are behind on other payments more than likely they won’t pay you either.
  • Call their references—This can be frustrating and takes time, but you need to talk to previous landlords and find out why they moved from the property.
  • Drive by their current residence—Are they keeping the yard clean? Do they have personal property stacked on the porch? These might be indicators showing they won’t take care of your property either.
  • Verify their income—check your states rental laws, but if rent is more than 1/3 of their take home pay they can’t afford your unit. Don’t make them decide between paying rent and paying for groceries or gas.

Don’t be afraid to say “No”.  You don’t want to put yourself or your tenants into a situation they can’t afford.


  1. Always have your tenants sign a lease


Do not have verbal agreements with your tenants ever. You can not prove conversations. How you remember the conversation may be different than how your tenants remember it.

Don’t leave the fate of your rental income up to chance.  Have a lease with all of the property rules and regulations.  Check with your state’s rental laws, but most require a lease to explain the cost of rent, what’s included for the rental amount, when it’s due and who it get’s mailed to, if you charge late fees, when and how much.

Explain who is in charge of repairs, what happens when their friends stay with them too long or when they can move in or have to move out.

This leaves nothing to interpretation on either side and safeguards both you and your tenants. When you speak with landlords who have had a lot of tenant issues, tend to be landlords who didn’t have a lease.

Tenants walk all over flexible landlords. Once you agree to something outside the lease agreement, you can expect your tenant to push you a little further next time.  The lease allows you to hold them to written contract agreements.


  1. Be the “manager”

If you have trouble enforcing the rules in the lease, don’t introduce yourself as an owner, be the property manager.  This allows you wiggle room when talking with tenants. If a tenant requests something you can say you have to “check with the owner” for an answer.


  1. If they violate the lease, evict them.


No landlord wants to evict a tenant.  You rented to them with the intentions of having them live in your property for a good long while.

When tenants start violating the written policies in their lease, your only option is to evict. If you don’t their behavior will get worse and you’ll wish you would have moved forward with an eviction at the time.

You’ll find new tenants and they will find another place to live.

If you have a hard time putting any of these steps into practice, hiring a professional property management company, like Day Property Management would be an excellent option for you.

You eliminate the hassle of running ads, going to showings, screening applicants, signing leases, collecting rent and evicting tenants when they don’t follow through.

These daily tasks are what cause landlords headaches and frustration.

Property management companies follow rental laws. They protect owner and tenant rights at all times through every transaction.

To see how we customize a property management package for you, contact us today.  Call 920-968-0626 or fill out our contact form here.

5 Ways Property Management Companies Help Tenants

5 Ways Property Management Companies Help Tenants

When you are considering finding a home or apartment to rent, most people turn to the local paper or online listings on craigslist to start their search.  From there you have to make a string of calls to try and set appointments to see the home or ask questions about information not in the rental ad.  This leads to phone tag, frustration and still not finding a rental fit for your needs.

When looking for a place to rent, people hardly ever think about property management companies being able to help them.  Most of the time people see, property management companies as big businesses who help landlords manage their rental property and not an advocate for tenants themselves.  Let’s take a look at some of the ways property management companies like Day Property Management LLC can facilitate tenants.


5 Ways Property Management Companies Help Tenants



Are you new to the area or have lived outside of the area for an extended period of time and are looking to move back? Are looking for a place to rent and unsure where to start?  Look no further.  A local property management company can be an easy first step and often the only one you’ll need to take.

Many management companies handle a variety of rental property from single family homes, condominiums, apartments of all sizes and budgets.

They are also a huge time saver to someone relocating.  One or two calls with them explaining what you are looking for and in the type of location you want will give you multiple results to look at.  Often they also know the best areas, even if you’re not entirely sure,  for the type of property you are looking to rent.

You can schedule multiple showings back to back when you are dealing with one company, You can also apply the same day.


Rental Process

Is this your first time renting?  Or have you rented before but you were not sure what you signed when you signed your Residential Lease Agreement?  A management company handles showings, applications, people moving-in and out on a daily basis.

What might seem daunting to you, is the daily job at a management company.  When you work with the right company, they explain the whole process with you, from application to moving-in .A tenant should always be treated with respect and feel comfortable to ask questions when they don’t know how something works.

Some companies such as Day Property Management LLC have moved tenant features into a nice online portal.  Tenants can access their portal 24/7.  So after you move in you can contact the management company about repairs or pay your rent online.


Professional Treatment

A property management company should be professional and helpful to perspective tenants, current tenants and property owners alike.  If you are working with a company or a private owner self-managing and you don’t feel like your concerns are being heard.  You need to find a company who treats everyone’s needs appropriately.

When looking for rental property, not knowing the area or being new to renting can come with its own set of challenges.  You want to work with a company who understands those needs and works through them with you to find a home fitting your location, budget and amenities.


Customer Service

A good property management company will listen to all tenant and landlord concerns and discuss any changes to be made.  They treat everyone with respect and courtesy.  They should help both tenants and landlords make the best decisions about the rental property, repairs and lease agreements.  Good customer service can go a long way to defusing landlord/tenant disagreements, helping someone find the right rental property or discussing repair issues with tenants and property owners.  After all, property management is a business and as such needs to be professional toward clients and tenants alike.


The Right Housing Fit

Property management companies not only provide current tenants with safe, clean, functional housing within their budget, they will also help prospective tenants search out such properties.  If the property management company has been around long enough, they work with a variety of property owners with different types of rentals available.

Budget is always a consideration when showing rental units to a perspective tenant.  When working with a reputable management company you will not be shown a rental property outside of your price range.  After all they want you to be as comfortable with your monthly rental payments as you are living in the home.  They follow the Wisconsin Way guidelines of a rental payment not being more than 30% of your net income.  This way they safe guard you as a tenant to make sure you don’t become “rent poor” and they safeguard the properties they manage by having responsible tenants fulfilling their lease agreements.


By having a variety of properties available at any given time, property management companies can find you a house, apartment or condominium with the correct number of bedrooms and bathrooms, in your desired area of town and within your budget.

Whether relocating or looking for a new area of town to live in, start your search by using a property management company like Day Property Management LLC.

Your rental search time will be 90% easier and 100% faster without making endless phone calls and not finding the right home for you.

To see how a management company can facilitate your search for the perfect rental visit our contact us page today by clicking here Or give us a call at Day Property Management LLC 920-968-0626.





6 Common Myths & Facts of Property Management

There are common myths property owners believe about property management companies.  One of the biggest is the myth of losing control of your property.  Owners often think when they hire management companies, they will start putting any old tenant into the rental, and start charging huge fees, while tenants ruin the property.  This is completely false.


Another worry is paying too much for repair services by hiring vendors chosen by the management company.  Again, this is completely false.


As landlords ourselves, we understand the concerns property owners have in turning over management to an outside company.  We had them ourselves.  Which is why we started Day Property Management LLC.


Let’s set the facts straight.


6 Common Myths of Property Management


Myth #1:  I can manage them myself. 


Fact:  As an owner, paying for something you can do, seems unreasonable.  You can manage your own properties.  When you own a few units this is not a problem.  Managing can become an issue when you start buying more rentals or you find managing taking over all of your time.


How much money is that time worth to you?  Typical management fees are 8% and 12% of the gross rents collected, depending on the services you want them to provide.  It’s in the best interest of everyone to have full rental units.  If you have a vacancy and no rent is collected you don’t pay a fee.


Think about whether you feel your peace of mind is worth 8-12%, if so, find a management company you can trust like Day Property Management LLC.


Myth #2:  I can find better tenants.


Fact:  You may trust the story a tenant gives you for giving notice at their last rental or maybe a friend recommended someone and they seem like nice people. You may feel like a good judge of character. We all have a public face. Are they really being upfront with you? Can you take a risk with your investment?


There are better ways to screen tenants which don’t involve gut feelings.  Property management companies have screening processes to check both the credit of potential tenants along with criminal background.  You can set those numbers to be as strict as you’d like and the management company will advise you as to what works best.


Screening then becomes a win-win situation between owner and management company.  As a result, you get better tenants.


Myth #3:  I can protect my property better. 


Fact:  You might be a very hands on landlord who drives by his properties on a weekly basis and is in contact with his tenants every time an issue arises.  You may feel you are the only one who can stay on top of how your property looks.


Management companies will do these same things for you.  If you’d like a weekly report, you will get it.  If you want the management company to call you whenever a tenant calls, you will get it.


It’s in the management companies best interest to keep your property looking as nice as possible.  The better maintained the property the higher rents they can charge, giving you both a higher monthly return.


Myth #4:  I can handle repairs.


Fact:  Your tenants contact you all the time and you are afraid a management company won’t respond as fast.  This could not be farther from the truth, in fact when tenants call, management companies can prioritize the issue better than landlords due to dealing with similar problems in the past.  They also have someone available 24/7 for those after hours and holiday issues.


You may be a very handy person.  You may have fixed small plumbing, electrical or remodeling issues like a leaky faucet, new light switch or putting up shelving.  Do you know when to call in the professionals?  There are repairs best left to professionals both for safety and licensing reasons.


If you have a list of trades people and vendors who help you out when the repair is too much to handle, you can still work with them.   Provide the property management company with your list and they will contact them whenever the tenants call with issues.


In some cases, management companies have their own property maintenance division.  Day Property Management LLC and Integrated Property Solutions LLC have this in place.  This can be the best of both worlds.  One call to the management company also has notified the repair crew as well.


Myth #5:  I can handle evictions


Fact:  Property owners are passionate about their investments.  They want them to look nice and provide a safe home for their tenants.  When a tenant violates their lease, landlords don’t like to be the bad guy, but it happens and tenants need to be evicted from the property.


Do you know the process in which notices need to be sent to the tenants?  Do you know how to file an eviction against a tenant if they have not fixed the lease violation?  Can you stay cool in a high pressure situation where tenants may not be completely truthful with court officials?


Staying on top of all notice timeframes, processes, steps to filing and not being emotionally involved are all important in an eviction.  You don’t want the court to see you as being unreasonable or inflexible.


Don’t miss a step and have to start all over with the process.  Management companies have evictions down to a science.  They have each notice ready to go in the order and timeframe necessary to remove a tenant according to the law.   Management companies know how to serve and file the eviction if a tenant doesn’t fix the problem.  They will go to court on your behalf, only responding to the judge when necessary to get the judgement.



Myth #6:  I can handle keeping up on new laws


Fact:  As a landlord you wear many hats, the owner, repair person, tenant screener,  project coordinator, and all around problem solver.  Often owning rentals is a side business to a persons career.


Keeping up on the landlord/tenant laws is a full time job by itself.  There are real estate attorneys who only deal with landlord/tenant law on a daily basis.  Most property owners do not buy rentals thinking they will be managing daily tasks and being current on changes in the law.


As part of keeping your investment protected and abiding by tenants rights, management companies have people who keep current on the laws affecting you.


Before you discount hiring a property management company, think about these six myths and facts.  Would hiring a management company give you time to work and play?  Would your overall stress level decrease if you didn’t constantly worry about rental issues?


Hiring experts to manage for you, will put you back in charge of your life.


To discuss how our tailored services fit your management needs, visit our contact us page today by clicking here.  Or give us a call at Day Property Management LLC 920-968-0626.

Rental Maintenance—Do it Yourself Or Hire it Out?

Rental Maintenance—Do it Yourself Or Hire it Out?


As a landlord being able to do your own maintenance and repairs can help save money…most of the time.


YouTube can be your friend, there are videos and guides to show you how to fix most items.  However, some repairs require the help of professional, licensed contractors.

You want your property to be safe and functional for your tenants.  In most situations, when it comes to safety you should have a licensed professional do the repair. They should handle repairs dealing with plumbing, electrical, or heating and cooling.


These contractors go through a licensing process to stay current on the city and county building codes.  They know which projects need building permits and what specialized tools are necessary to finishing the job correctly the first time.



So how do you know which projects to tackle on your own? 


You can feel free to fix any repair issue on your own if you have the required tools.  But should you?


If you can answer “no” to any of the following questions, you may want to hire a handyman.


  • Are you a handy person?
  • Is it a simple fix?
  • Do you have the tools for the project?
  • Do you have the time to handle the repair in the next 24-48 hours?
  • Can you do the repair safely?
  • Do you want to do it?


Hiring a handyman opens up your time and keeps your tenants happy.


Many property management companies such Day Property Management LLC have their own maintenance branches.  Integrated Property Solutions LLC(IPS) is the maintenance and repair company Day Property Management uses.


IPS handles all repairs that arise with rental properties


Repairs such as:

  • Handyman Services:  Fixing and Repairing the source of your tenant’s complaint
  • Janitorial Services:  Apartment Turnovers, Day Cleaning, Maid Service—keeping your units in great shape for the next tenant
  • Painting: Interior / Exterior—Maintaining your property value by keeping your building’s exterior in great condition.  Allowing you to keep the interior looking fresh, clean, and updated
  • Grounds Maintenance:  Mowing, Weed Eating, Debris Removal, Snow Plowing/Blowing—Never worry about a city citation again when your tenant doesn’t fulfill their lawn or snow duties.
  • Power Washing: Decks, Buildings, Paint Prep— Properly prep and paint your new addition or unit exterior with power washing to remove old stain and paint.  Power washing keeps your buildings looking great year-round.
  • Post-Construction Clean-Up:  Ready Buildings for Occupancy—Faster turnover time between tenants when units are fresh, clean and move in ready after you update.
  • Window Cleaning:  Interior/Exterior—Spring and Fall window cleanings shake off the winter blues and provide tenants with a clean environment before winterizing.
  • Estate Management:  Cleaning, Preparation, Removal—Take the worry out of vacant property with regular maintenance
  • Carpet Cleaning:  Extraction, Bonnet, Powder—Save on replacement costs when you can with deep carpet cleanings


There are many ways to handle tenant repair complaints.  The easiest way

is to hire professionals to do it for you.  Saving you money and time in the

long run.


To learn more about hiring a property maintenance company to handle your day-to-day repairs give IPS a call at 920-738-3288 or fill out our contact form.

5 Signs You Need to Hire a Property Management Company

5 Signs You Need to Hire a Property Management Company


Imagine it’s the evening before Thanksgiving Day.  You’re spending quality time with your family and your phone starts ringing.  You notice it’s one of your tenants.

Upon checking your messages, you realize your tenant called to tell you the kitchen faucet has been leaking for a couple of weeks.  Now the cabinet under the sink is bowing.

You shake your head.  Grit your teeth.  Using your nice voice, you call them back letting them know you’ll have a plumber over immediately.  You state you’ll check in as soon as the plumber calls after finishing the repair.

Meanwhile you know you’re getting charged premium for a repair that could’ve been done weeks ago.

Frustrations like this can happen all the time when you manage your own property.

As a landlord there’s never a day off.

You deal with tenants moving in and out, showings and no shows, and of course tenants’ bad timing.  These types of situations lead landlords to hiring a property management company like Day Property Management.


1.     Your rentals have taken over your life!

Most property owners didn’t buy rental property to be there day after day.  Constantly dealing with landscaping, repair issues or tenant concerns.

If you find managing on a daily basis is more than you bargained for you may want to look for a property management company.


2.     You’ve moved up to multiple units

In the beginning, showings on 1 or 2 units isn’t so bad.  After a few more purchases, you find yourself showing 6 or 7 units…when prospective tenants show up.

Showings can take all day or evenings and weekends if you are trying to accommodate tenants schedules.  Such meetings interrupt your day.

With multiple units requiring attention, it may be time to let a property management company handle the showings for you.

A management company frees up your time for friends, family, or any other event needing your attention.


3.     You have no property management experience

Staying current on the landlord/tenant laws can be a full time job in itself.

You many have purchased rentals with dreams of passive cash flow and early retirement.  But you know nothing about rental contracts, what you can or can’t do as a landlord or tenants rights.

You would be making a smart move to employ the experts and safeguard your rights and investment.


4.     Do you have a list of service professionals?

When starting, hiring reliable, reasonable service professionals can take trial and error.  You need to learn who the competent professionals are.  Who will do the job right the first time?

It will also help your cash flow if those professionals are reasonable.  If you don’t get multiple quotes for each project or have “emergencies” after hours, you will pay more than you were expecting.

Management companies will work with the professionals of your choosing.  However, if you don’t have people you work with, management companies find reasonable trades people and can work out better rates.

Some management companies have their own repair division.  This keeps costs low and your rentals in good condition.  Day Property Management works with Integrated Property Solutions LLC, for this exact purpose.  To find out more about Integrated Property Solutions LLC services, click here.


5.     You have no interest in managing

Whether you have been taking care of your own properties for a while or don’t have an interest in starting, hiring a management company may be the best move for you.

Investors have different reasons for owning property.  Personally managing the rentals may never fit in with their agenda.

Property management companies will handle all the aspects from day 1 or day 1000, if you let them.

If you hire a property management company, you’ll never have to


·        Deal with no shows at your showing appointments.

·        Screen tenants and personally tell them why you are rejecting their application.

·        Worry about being able to reject their application according to the law.

·        Late night, weekend, holiday, or family vacation phone calls.

·        Handle tenant concerns


Before you decide working with a management company is right for you, think about what else you could be accomplishing with your time?


Trust the experts to manage for you.


To speak with Day Property Management about your specific rental management needs call us at 920-968-0626.  Or visit our Contact Us page.

6 Things You Should Know Before You Rent

Moving to a new rental property can be hard and full of anxiety.  If it’s your first time renting or your 15th, you may not know what to expect from a new landlord or property management company.


The Landlord/Tenant laws are always changing; do you know your rights as a tenant?  Day Property Management can help walk you through the rental process and protect your rights.


Six things you should know before you rent


  1. Property owners can’t advertise or rent condemned units or units that violate housing codes—This keeps all rental property safe and functional for renters.


You shouldn’t sign a rental agreement, place a deposit, or earnest money on a property until you make sure it’s a safe place to live.  Landlords are supposed to disclose any code violations they know about.  Ask the owner or management company about any violations against the property for code, health, or safety issues that have not been fixed.


  1. Landlords must tell you if the utilities are included or separate, how utilities are split per apartment (if not metered separately), and the total amount of rent plus any non-refundable fees. ––Knowing this, you can estimate your monthly costs. You can then make sure the rental unit fits your budget.


  1. Renters are able to inspect the unit before deciding to rent. When you go to the showing, make sure the following items work properly:


Lights and switches— all work with no popping noises

Outlets –bring something small to plug in, a hair dryer is a good test tool, test them all

Kitchen and Bathroom Faucets–Make sure sinks drain, are not leaking and water temp changes properly

Toilets– check for leaks, toilets that keep running, flush properly

Smoke detectors–should be right outside each bedroom and in the main common area on each floor if 2 or more stories

Ceilings and walls– look for cracks and water stains, it could mean there are bigger issues such as the roof or foundation

Deadbolts on exterior doors– safety should always be a main priority

Windows– make sure windows are secure, locks work and storm windows and screens are available if not on

Furnace and A/C– turn the temperature up and down to make sure it kicks on

Water heater– look for leaks


If you find any repair issues, get a list in writing of promised repairs and an estimated completion date.


Don’t sign a rental agreement until you receive this list.  It will safeguard you from unnecessary repairs during your rental agreement.


  1. Rental agreements DO NOT have to be in writing, agreements can be verbal. Most landlords do use written leases.  You have the right to read it before signing


If you decide to rent, you have the right a copy of the rental agreement.  Keep this in a safe place.  You can refer to it if you have any questions during your rental period.


  1. Landlords must tell you upfront about fees such as earnest money, security deposits or credit check fees.


Earnest money:  If You decide not to rent, the landlord may withhold costs or damages.  Upon rejecting an application, the management company or landlord must return your earnest money by the end of the next business day.



Security deposits are always a misunderstood area.  This should help clear up any confusion.  When you move in, you have 7 days to inspect and tell the management company of any repair issues.  You should get a check-in sheet to keep track of any issues you find.  If not, make your own.  Be sure to make a copy before turning it in to the landlord.


If you don’t turn in the check in sheet within those 7 days, you will be giving up your right to show there were pre-existing issues when you moved in.  You will not be able to contest money taken from your security deposit when you move out.


Landlords can deduct money from your security deposit for unpaid rent, damages tenants are responsible for due to waste or neglect and utility bills.  If you keep your unit clean, fix anything that you or your guests damage and inform the management company when issues start, you’ll get more of your security deposit back when you move.


Property management companies and landlords have 21 days to return you deposit along with an itemized list of any deductions.


You also have the right to see a list of damages charged to the previous tenant.


It is necessary to run a credit report when renting.   Landlords may charge you up to $20 to run a credit report from one of the national agencies as long as you know in advance.


You can provide a credit report, if you have one that is less than 30 days old and save yourself any fees.


  1. Pets are not always welcome—Before you buy that cute dog, kitty or huge fish tank, check your lease. There are dog breeds that due to insurance regulations, landlords can’t have in rental properties for tenant safety and safety of the neighbors.  Don’t put yourself in the situation of having to get rid of a new pet because you didn’t check with your management company first.


Most leases have limits on the weight of a fish tank due to damage they can do to the floor.  It is a smart move to again consult your lease for specifications.


Some properties only allow dogs or cats.  Follow the lease agreement and you will find a pet covered by the rules and one that makes you happy.


For a full explanation of the Landlord/Tenant regulations summarized here, you can visit the Department of Agriculture, Trade and Consumer Protection of WI or click the link here.


If you have any questions about the rental process or to locate a house or apartment to rent, contact a local property management company such as Day Property Management in Appleton at 920-968-0626 or to help you.


Protect your rights and start renting your new home or apartment today!


Top 5 Qualities of a Great Property Manager

Top 5 Qualities of a Great Property Manager



It may be an overused phrase but it’s the number one thing that all property managers need to have. Excellent communication! This doesn’t just mean communicating with their tenants, but also with clients, vendors and even internal communication. Let’s say a tenant calls with a maintenance request, this now immediately puts you in the situation of needing to communicate with 3 different people: the tenant about their request, the owner to get approval and with the vendor to get everything scheduled appropriately. One miss-step and this whole situation can become a nightmare.  Plus, if you don’t keep the rest of your office abreast of the situation, then they could be calling a different vendor, or updating the owner/tenants with inaccurate information. Great property managers recognize this and strive to keep the lines of communication open with all their contacts.


Great property managers think about things from multiple options and question every situation they are in. Whether it be investigating why a long-term tenant has suddenly given notice, or looking at their current marketing strategies and looking into other options to see if they are getting the most bang for their buck. “They’re not afraid to ask questions, do research, and delegate to others the task of finding solutions” (Courtenay, 2017). It’s in the nature of most people in this field to want to understand why some things work and others don’t so that they can make sure that all of their clients and tenants are getting the absolute best options available.


Humility is one of those traits that often gets overlooked or misconstrued as a lack of confidence. “With their humility comes a sense of altruism and a desire to know they are making a positive contribution to society” (Courtenay, 2017). This is a trait that great property managers have because if they don’t they often come across as over-confident or even condescending when trying to explain things. Property Managers can’t be driven by their egos or we would never be able to bite our tongues when a tenant or a client pushes us to the edge. We must be able to admit responsibility for mistakes and sometimes take the brunt of a tenant’s frustration even when we have no control over a situation.


Organization is very import throughout all aspects of our lives, but it’s also one of the most important traits that property managers can have. We need to have information readily available for clients, owners, vendors and realtors depending on who we are working with at the time. Without organization, something important will fall through the cracks. Luckily, the era that we’re currently in encourages use of technology to assist in staying organized. It allows us access to cloud based storage of information and property management software. As well as, general access to all the information on our properties. Sure beats having to search through paperwork or binders to find. Technology is a property manager’s best friend when it comes to staying organized.

Flexibility.. and the lack thereof

As a property manager we must be flexible and be able to go with the flow. When an owner or a vendor calls with a last-minute change to a long-term project, you have to be able to jump on board and start assisting them. You need to get the situation resolved in the most efficient way possible. On the flip side of that coin, we need to know when we can’t be firm. It is okay to allow some leeway for a long term, good paying tenant if they have a ‘situation’ come up. However, when it becomes a habit you have to know when to put your foot down. It’s a balancing act that having too much of one or the other can cause you to topple. A great property manager knows just the right balance of flexibility to have. They also know when someone is trying to take advantage of that.

Courtenay, M. (2017, April 10). 5 Qualities and Habits of Great Property Managers. Retrieved April 11, 2017, from

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